Sabre acquires Nuvola to enrich hospitality retailing solutions

Saber acquired a hotel management and guest engagement software company nuvola to improve its retail and hotel merchandising strategy.

Terms of the agreement were not disclosed.

With Nuvola, Saber aims to address the on-site fulfillment challenges faced by hoteliers offering a wide range of accessories and attributes. By solving this need, Saber says it hopes to empower hoteliers to expand their offerings with Saber’s solutions.

“Our vision for the future of hospitality distribution goes beyond the industry’s current focus on selling the room with a limited set of accessories,” said Scott Wilson, president of Saber Hospitality Solutions.

“Hoteliers today need new retail strategies and solutions to help them deliver memorable and meaningful experiences to their guests. Leveraging Nuvola’s capabilities will help us deliver the “last mile” in the retail process, enabling our customers to create and, most importantly, realize differentiated customer experiences. »

Founded in 2011, Miami-based Nuvola’s cloud-based solutions include task management, guest messaging, concierge services, and housekeeping management.

“Together, we will be able to deliver enhanced benefits to hoteliers not only in operations, but also in retail,” said Juan Carlos Abello, Founder and CEO of Nuvola.

“Current standalone Nuvola offerings will continue to improve property efficiencies for hoteliers. More importantly, integrating Nuvola’s capabilities into Saber’s existing retail and property management solutions will open up new opportunities for hoteliers to deliver a differentiated and seamless guest experience.

The transaction includes Nuvola technology and guest activation software as well as the integration of Nuvola employees with Saber.

Saber last week announced revenue gains in its travel solutions, distribution, IT solutions and hospitality for the first quarter of 2022.

The company’s total revenue was $585 million versus $327 million year-on-year, with an operating loss of $80 million versus a loss of $203 million in the first quarter of 2021 .