United Airlines has again extended ticket validity for all totally unused tickets purchased since May 2019.
Under the new policy, unused tickets purchased between May 2019 and the end of this year will be valid until the end of 2023. Tickets purchased on or after January 1. 1 of next year will be valid for 12 months from the date of issue.
Previously, the carrier had set the expiration date for tickets purchased during the pandemic at the end of this year or 12 months from the date of purchase, whichever was later.
Also on Thursday, United announced that starting today, customers can cancel entirely unused basic economy class tickets and keep those funds as a credit for another ticket. A cancellation fee of $49.50 per way for domestic tickets and $99.50 per way for international tickets will be charged.
United has traditionally not allowed any changes to basic economy routes, although it has allowed such changes at no cost during parts of the pandemic. The carrier’s most recent pandemic-related cancellation for the core economy expired at the end of 2021.
United plans to maintain the new policy for the long term.